Filing an Insurance Claim for Collision Repairs

May 21, 2024

A Step-By-Step Guide to Filing an Insurance Claim for Collision Repairs

Crashing your car is a stressful event in anyone’s life. Having to navigate the insurance claims process on top of that doesn’t make the situation any better. This blog is a step-by-step guide to filing an insurance claim for collision repairs.

Step 1: Assess the Damage

The first step in filing your insurance claim starts with checking out the damage that was done to your car, which is something you’ve most likely already done. You should take pictures of the damage from different angles and document any other important details of the crash. Some things you can make note of when documenting the event are where the crash occurred, how bad the damage is, what the weather was like, road surface conditions, sun direction, any potential witnesses, as well as any other details you can think of that may have caused this crash. The last piece of assessing the damage is to get a written estimate from an auto body repair shop to give to your insurance company. Pick any auto body shop that is convenient to you and your location.

Step 2: Get in Contact with Your Insurance Company

After assessing the damage, if you feel it is necessary, you should contact your insurance company to report the crash and start the claims process. Be prepared to give them specific details about the accident when you report it. They will most likely ask you about the date, time, location, and if anyone else was involved in the crash. Depending on your insurance company, a claims adjuster may assess the damage and determine your collision coverage. You should also set up a rental vehicle at this time, which your insurance company or claims adjuster can help you with!

Step 3: Call and Schedule an Appointment for an Estimate

After you file your insurance claim, you can get an inspection scheduled with the claims adjuster that was given to you by your insurance company. The adjuster will examine the damage to your vehicle and estimate the cost of repairs covered under your insurance policy. When you meet with your claim adjuster, be sure to provide any documentation or estimates you’ve received from the collision center you’ve chosen.

Step 4: Review Your Coverage

Before bringing your car in for repairs, it would be a smart idea to review your insurance policy. This will help you understand your coverage and any deductibles or limits you may have. Your insurance company will provide you with an estimate of the repair costs covered under your policy, and you may be in charge of paying any deductibles or expenses that exceed your coverage limits.

Our team at Morrow Collision Center fully understands that the insurance claim process can be difficult to manage. That’s why we work with all auto insurance companies, so you have one less factor to worry about.

Step 5: Choose a Repair Shop

Once your insurance claim is approved, you can pick a repair shop to complete the repairs on your vehicle. Selecting a reputable auto body shop like Morrow Collision Center ensures high-quality repairs and excellent customer service throughout the process. Our I-CAR Gold certified technicians can handle any type of loss, big or small. The I-CAR gold seal means our technicians are always up to date with new technology and procedures. We want you to feel confident knowing your vehicle is being taken care of safely and efficiently.

Step 6: Double Check Repairs

Once you choose your auto body shop, you should double-check with them to ensure that they’re aware of the exact repairs that need to be done. Morrow Collision Center works closely with your insurance company to coordinate repairs. Morrow Collision Center may be a direct repair partner with your auto insurance, making the insurance claim process much easier for you. Reach out to Morrow to learn more about the companies we are a DRP with.

Step 7: Final Inspection and Payment

When the repairs are all finished, you should do a final inspection of your vehicle to make sure that all repairs were performed to standard. Your insurance may also send a claims adjuster to inspect the repairs and verify that they meet their expectations. Once approved, your insurance company will send payment directly to the repair shop. You may be responsible for any additional charges.

Filing an Insurance Claim for Collision Repairs Doesn’t Have to be Stressful

By following this step-by-step guide and working with a trustworthy auto body repair shop, you can navigate the insurance claims process with confidence and ease. From start to finish, we're here to support you every step of the way. Morrow Collision Center makes dealing with insurance an easy and seamless process. Always remember, no matter the collision center, you have the right to choose your auto shop, without feeling pressured to use your insurance company’s referral. Contact us today to schedule an estimate and experience the difference of working with a team that loves what they do.

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What is an Assured Performance Certified Collision Center?

January 27, 2025

When your vehicle needs a repair, you deserve more than just a quick fix—you deserve a thorough, high-quality repair that ensures your car is safe, reliable, and ready to hit the road with confidence. Morrow Collision Center is proud to be an Assured Performance Certified Collision Center, which means we meet some of the highest standards in the auto repair industry. But what exactly does it mean to be an Assured Performance Certified Collision Center? What Does It Mean to Be Assured Performance Certified? Assured Performance is a leading certification network that partners with leading automotive manufacturers to ensure that collision repair centers meet the highest standards of quality and safety. It’s not just a title—it’s a guarantee. Collision centers that earn the Assured Performance certification have proven they meet rigorous standards for training, equipment, and customer care, ensuring that every repair is high-quality. These standards are designed to ensure that repair shops have the necessary training, equipment, and tools to properly repair vehicles and keep up with the newest advanced safety features. Why Should You Choose a Certified Collision Center? 1. Factory-Approved Repair Standards Certified centers like Morrow Collision Center follow the same repair guidelines set by the manufacturers themselves. This means that every repair is done according to the specific requirements for your make and model. From advanced technologies like aluminum body repairs to the latest safety features, they ensure that everything is restored to factory standards. 2. Highly Trained Technicians All technicians who have completed specialized training programs are up to date on the latest industry techniques and repair methods. Their expertise ensures that the repair process is as efficient and accurate as possible, with no shortcuts taken. 3. Access to the Latest Equipment and Tools Automakers are continuously innovating, which means that the tools and equipment needed for modern vehicle repairs are constantly evolving. Certified collision shops invest in state-of-the-art technology, equipment, and OEM parts to handle even the most advanced repairs, giving your vehicle the best chance of recovery after a collision. 4. Comprehensive Safety and Quality Control Safety is always a priority, and Assured Performance certified collision centers prioritize the safety of both you and your vehicle. Every repair is subject to comprehensive quality control checks, ensuring that every aspect of the repair meets strict safety and quality standards. Whether it's replacing airbags, aligning crumple zones, or recalibrating advanced driver assistance systems (ADAS) , you can trust that your car will be roadworthy and safe. 5. Warranty on Repairs Assured Performance centers offer a warranty on their work, which provides you with peace of mind knowing that your vehicle’s repairs are guaranteed for a specified period. If any issues arise from the repairs, you can count on them to make it right. Why Does Certification Matter to You? At Morrow Collision Center, earning certifications like Assured Performance is our way of showing you that we are serious about providing top-tier service. As the owner of Morrow Collision Center , Dan Morrow shares this commitment: "At our body shop, earning certifications means so much more than just a title. It’s our promise to you that your vehicle will be repaired with care, precision, and the highest safety standards to protect you and your loved ones. By staying up to date with the latest tools and techniques, we ensure every repair is done right, giving you peace of mind when you’re back on the road." This promise is the foundation of our work. When your vehicle is repaired by a certified center like Morrow Collision Center, you can rest assured that your car’s safety features. are properly restored, and your vehicle will perform just like it did before the accident. The Morrow Collision Center Difference – Come to Morrow Today! In addition to our Assured Performance certification, we are proud to be a part of multiple other collision repair networks . Each of these certifications holds us to the highest standards in the industry, ensuring that we continue to provide exceptional repairs for every customer, every time. Contact us today if you’re looking for a collision center that you can trust. Our team of experts is here to help you get back on the road with confidence knowing your vehicle has been repaired with the utmost care and precision.

Why Your Vehicle's Paint Job Needs a Lifetime Warranty

December 24, 2024

When it comes to vehicle repairs, one of the most noticeable aspects is the paint job. Whether you’ve been in an accident, need to restore a faded finish, or simply want a fresh coat of paint, your car’s exterior is not just about looks—it’s about protection and longevity. At Morrow Collision Center, we believe in giving our customers peace of mind with a lifetime warranty on every paint job we perform. Here’s why that’s so important—and why we’re proud to offer the best technology in the industry, including the PPG MoonWalk® Paint Machine , which makes us the only shop in Nebraska with this cutting-edge system. 1. Quality That Lasts A vehicle’s paint job is more than just an aesthetic upgrade. It’s an important part of protecting your car’s body from nature’s elements. The right paint can help safeguard against rust, UV damage, and everyday wear and tear. When you invest in a quality paint job, you want to be sure that it will last. A lifetime warranty ensures that the paint finish remains as durable and vibrant as the day it was applied—no matter what happens down the road. At Morrow Collision Center , we stand behind our work. Our lifetime warranty on paint jobs covers not just the appearance of your vehicle, but also its protection. If any issues arise—such as peeling or fading—our warranty gives you the peace of mind knowing that we’ll take care of it at no additional cost. 2. Protection Against Environmental Factors The harsh Nebraska weather can be tough on a vehicle’s exterior. From the intense summer heat to the icy winter conditions, your car’s paint job is constantly exposed to a variety of environmental stressors. Even minor chips and scratches can lead to more severe issues over time, like rust or corrosion. By choosing a paint job with a lifetime warranty, you’re making an investment in your car’s long-term protection. Morrow Collision Center uses quality materials and expert techniques to make sure that your paint job can withstand whatever Mother Nature throws your way. 3. Advanced Technology: The PPG MoonWalk® Paint Machine When it comes to achieving the best results, technology matters. That’s why Morrow Collision Center is proud to be the only shop in Nebraska equipped with the PPG MoonWalk® Paint Machine—an incredible system that offers precision, speed, and a smooth finish. The PPG MoonWalk® Paint Machine is the latest innovation in automotive refinishing, designed to create a smoother, more consistent application of paint, while reducing the risk of imperfections. This equipment uses advanced technology to make every coat of paint apply evenly and with accuracy, providing a superior finish that’s built to last. The result? A paint job that not only looks amazing but holds up under the toughest conditions. 4. Expert Application for a Perfect Finish At Morrow Collision Center, we pride ourselves on delivering quality work, and that means ensuring that every step of the paint application process is done with care. Whether you’re restoring your car’s original color or opting for a custom look, our skilled technicians take the time to properly prep the surface, apply paint in the right conditions, and finish with precision. With our lifetime warranty, you can trust that your paint job is in expert hands. 5. Increase Your Car’s Resale Value A high-quality paint job can also increase the resale value of your vehicle. If you're planning to sell or trade in your car, a well-maintained paint job with a lifetime warranty can be a major selling point. It’s an investment that pays off by keeping your car looking sharp and maintaining its value over time. 6. Peace of Mind Lastly, a lifetime warranty on your paint job offers you the ultimate peace of mind. If you’re like most car owners, you expect your vehicle to last for many years to come. With a warranty that covers your paint job, you can rest easy knowing that your investment is protected, and if anything goes wrong, we’ve got you covered. Morrow Collision Center is Your Trusted Local Auto Body Shop As the only collision center in Nebraska with the PPG MoonWalk® Paint Machine , Morrow Collision Center is setting the standard for auto paint jobs in Nebraska. We don’t just apply paint—we apply precision, expertise, and the latest in technological advancements to give you a finish that stands the test of time. We’re committed to ensuring your vehicle looks as good as new and stays protected for years to come. With our lifetime warranty, you can trust that your vehicle’s paint job will keep shining, no matter where the road takes you. Contact us today to learn more about our auto paint services and how the PPG MoonWalk® Paint Machine can deliver the results you’ve been looking for. Call or contact us to schedule an appointment!