Our Collision Repair Process

Steph Terry • April 28, 2023

Our Collision Repair Process

Our collision repair process involves multiple important steps. We adhere to a strict process in order to restore all makes and models to the best condition possible. Our well-trained technicians always follow precise procedures and only use industry-leading tools and techniques to complete their repairs. Here’s a brief overview of our collision repair process and how it may be the perfect match for your needs.

1. Estimate Damages

To begin the collision repair process, simply give us a call, send us a text, or reach out online at your convenience. You’ll be encouraged to schedule an appointment and bring your vehicle to either of our locations following a brief conversation. Estimate appointments normally take 20 to 30 minutes, and you’re always welcome to wait in our lobby during yours. If you’re in need of a tow truck, then we’ll happily assist you with this process. Then, we’ll gladly provide you with a personalized estimate as soon as possible.

Before starting our repair process, our estimators will thoroughly assess the extent of your vehicle’s damage. They’ll use advanced tools and techniques to diagnose any hidden and obvious structural, mechanical, and electrical damage. Their findings will inform us of the cost, timeline, and overall goals of our collision repair process.

You can trust that your vehicle is always in good hands, as our experienced team proudly maintains their Gold Class certification from I-Car. This accreditation verifies that the best collision repair shops complete an annual technician training program. Each year's training updates our technicians on countless new methods for repairing damage to various makes and models.

2. Perform Collision Repairs

In the first step of our collision repair process, our technicians remove damaged parts and those blocking access to structural components. This allows them to access and repair critical frame damage and internal mechanisms.

Following all structural repairs, the auto body team then replaces or restores any damaged body panels. The technicians repair or use paintless dent repair (if possible) to adjust the shape and contour of body panels. They take precise measurements and compare them to the manufacturer’s specifications so the structural panels look and function as originally intended. In some cases, extensive damage warrants replacement parts and a fresh coat of paint.

Before refinishing parts, our paint department professionally sands and preps surfaces. We employ computerized color matching software to ensure all new paint matches the car’s original color. Our refinish technician then applies sealer, base coat color and a clear coat to protect the panels and match factory color and shine.

Lastly, we reassemble the vehicle and make sure the fit and finish are up to our standards.

3. Return the Repaired Vehicle

Before returning any vehicle, we perform a final safety test to certify the quality of our work. Our team tests and tunes all components to ensure they're functioning properly and as intended. We also recalibrate sensors and safety systems. Our detail team also provides thorough exterior and interior detailing to ensure your newly repaired vehicle looks its best. Once work on your vehicle is complete, our staff will reach out to arrange the best pickup time.

We strive to accommodate a variety of payment options for collision repairs. Our billing team prides itself on being insurance agnostic, which is why we gladly work with all auto insurance companies. We also accept out-of-pocket payments if that is your preference. Plus, we guarantee each repair with a lifetime warranty that covers any repair-related issues at no additional cost to you.

Affordable Collision Repair Services

Collision repair is the best way to restore your vehicle after any accident. Our customers’ satisfaction is our number one priority, and we strive to provide them with a stress-free experience at every turn. If you’re looking for worry-free collision repair, then we hope you’ll reach out to schedule an estimate today. Our goal is to get your vehicle safely back on the road as soon as possible.

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Why Summer Heat is Tough on Your Car’s Paint & How to Protect It

April 3, 2025

Summer is a time for road trips, beach outings, and sunny drives, but it’s also the season when your car’s paint is at the highest risk of damage. The intense heat, UV rays, and environmental contaminants can cause fading, oxidation, and deterioration of your vehicle’s exterior. Understanding the effects of summer heat on your car’s paint and taking proactive steps to protect it will help maintain its appearance and resale value. At Morrow Collision Center , we specialize in keeping your car looking its best, no matter the season. How Summer Heat Damages Your Car’s Paint UV Rays and Oxidation Just like prolonged sun exposure can harm your skin, UV rays can break down your car’s clear coat, leading to paint fading and oxidation. Over time, this exposure results in a dull and chalky appearance, making your car look older than it is. Extreme Temperatures High temperatures cause paint expansion and contraction, which can lead to cracks, peeling, and an overall weakened exterior. This damage is especially common in areas with prolonged summer heat waves. Acidic Contaminants Summer increases the presence of contaminants such as bird droppings, tree sap, and bug splatter. The heat accelerates their corrosive effects, leading to permanent stains and etching on the paint if not removed promptly. How to Protect Your Car’s Paint This Summer Regular Washing and Waxing Frequent washing removes dirt, dust, and contaminants before they can cause damage. Applying a high-quality wax or paint sealant creates a protective layer that shields your car from harmful UV rays and environmental pollutants. Park in the Shade Whenever possible, park in shaded areas, garages, or under carports to reduce direct sun exposure. Using a car cover is also a great option for long-term protection. Use Paint Protection Film or Ceramic Coating For long-lasting defense against heat and UV damage, consider applying a paint protection film or ceramic coating. These solutions provide an extra barrier against the elements, keeping your car’s paint looking pristine. Contact Morrow Collision Center to inquire more about this service. Keep Your Car Hydrated with a Spray Sealant Applying a spray sealant or detailer with UV protection between washes helps maintain a protective layer and enhances your car’s shine. Remove Contaminants Immediately Bird droppings, bug splatter, and tree sap should be cleaned off as soon as possible. Using a gentle cleaning solution and microfiber cloth prevents permanent stains and damage. The summer heat can take a serious toll on your car’s paint, but with proper care and maintenance, you can protect it from fading, oxidation, and other damage. At Morrow Collision Center , we offer professional detailing, paint protection, and repair services to keep your car looking like new. If your vehicle’s paint has suffered from the summer elements, our expert team is here to restore its beauty and shine. Contact Morrow Collision Center today to learn more about our paint protection and restoration services!

Understanding Advanced Driver-Assistance Systems (ADAS)

March 21, 2025

Modern vehicles are smarter and safer than ever, thanks to Advanced Driver-Assistance Systems (ADAS). Features like lane departure warnings, adaptive cruise control, and automatic emergency braking help prevent accidents—but what happens when a vehicle equipped with ADAS is involved in a collision? The repair process has changed drastically in recent years, and it’s important for vehicle owners to understand ADAS and how these safety features impact collision repairs. What is ADAS? ADAS refers to a suite of safety technologies designed to assist drivers in avoiding accidents. These systems rely on sensors, cameras, and radar to monitor surroundings and react to potential hazards. Common ADAS features include: Lane Keep Assist – Gently steers the vehicle back into its lane if drifting occurs. Automatic Emergency Braking (AEB) – Applies brakes to prevent or reduce the severity of a collision. Blind Spot Monitoring – Alerts drivers to vehicles in their blind spots. Adaptive Cruise Control – Adjusts speed to maintain a safe distance from the vehicle ahead. Rear Cross-Traffic Alert – Warns drivers of approaching traffic when backing up. Why ADAS Makes Collision Repairs More Complex When a vehicle with ADAS is involved in an accident, even a minor fender bender can disrupt these sensitive systems. Unlike traditional repairs that focused mainly on structural damage, modern collision repairs require precise calibration and diagnostics to ensure these safety features function correctly. 1. Specialized Repair Procedures Repairing ADAS-equipped vehicles requires manufacturer-specific procedures to prevent system malfunctions. A simple bumper replacement or windshield repair might seem straightforward, but if a radar sensor or camera is misaligned by even a fraction of an inch, it can lead to major safety risks. 2. Calibration is Critical After repairs, ADAS components must be recalibrated to ensure they function as intended. There are two types of ADAS calibration: Static Calibration – Performed in a controlled shop environment using specialized tools and targets. Dynamic Calibration – Requires driving the vehicle in specific conditions to reset ADAS sensors properly. Failing to calibrate ADAS systems correctly can cause them to malfunction or provide false warnings, putting the driver and others at risk. 3. Increased Repair Costs Due to the advanced technology involved, ADAS repairs can be more expensive than traditional collision repairs. The need for specialized equipment, software updates, and trained technicians means that repairing an ADAS-equipped vehicle often requires more time and expertise. How Morrow Collision Center Ensures Safe ADAS Repairs At Morrow Collision Center , we stay ahead of the curve by using the latest ADAS calibration technology. When you bring your vehicle to us, you can expect: Certified Technicians who understand the complexities of ADAS repairs. Advanced Calibration Equipment to ensure sensors, cameras, and radars are perfectly aligned. Manufacturer-Approved Repair Methods to restore your vehicle’s safety features. Thorough Post-Repair Testing to confirm that your ADAS systems work as intended. Trust Morrow Collision Center for Expert ADAS Repairs If your vehicle has been in an accident, don’t trust just any repair shop to get it back on the road safely. At Morrow Collision Center, we understand the intricacies of ADAS and ensure every car repair is done right. Contact us today to schedule your auto repair and let our experts restore your vehicle’s safety systems with precision and care.